At the table or in the bill folder
Let diners reflect while they finish their meal or wait to pay.
Customer feedback for restaurants
A simple customer feedback system for restaurants
Give diners a quick, private way to tell you how their experience was using a QR code — no app, no account and no long survey.
Catch problems before they become bad reviews.
Free forever. No credit card required.
Example restaurant
How was your experience?
Please rate your experience with us today
😍😊😐😠😡
Any additional feedback? (optional)
The food was great, but we waited quite a while before anyone took our order.
No customer account required. Sent privately to the business.
Illustrative product example · Scan → rate → optionally comment
How it works
A few seconds for them.
A clearer picture for you.
Put your QR where diners see it
Print your sign, download your QR or order stickers. Place them where customers naturally have a moment to respond.
Diners rate their experience
One scan, one rating and an optional comment. No app, customer account or long survey.
See feedback privately
Read responses in your FlashFeedback dashboard to see what customers are actually experiencing.
From QR to real feedback
Put feedback where the experience happens
Make your restaurant feedback QR code easy to notice at a natural moment. A prepared QR only starts working when diners can see and use it.
Use printable signs, a downloadable QR or available FlashFeedback stickers. No special hardware needed.
At the counter or collection point
Give café, pub and takeaway customers a visible place to respond.
On receipts or takeaway packaging
Add your downloaded QR to your own materials so customers can share feedback afterwards.
A direct line to your restaurant
Hear what customers don't always say out loud
A diner may leave without mentioning a disappointing part of their visit. FlashFeedback gives them a quick, private channel to speak directly to you.
Hear what goes unmentioned
Make it easier to share an experience without an awkward conversation.
Notice recurring issues
Read comments and receive feedback alerts to spot experiences that need attention.
Keep doing what works
Understand what diners enjoyed as well as what could be better.
Your private dashboard
See the experience behind the rating
See the spread of ratings, read recent comments and know which location they came from. Get a clearer picture without introducing a new integration.
Follow up when a customer wants a reply
On Growth and Pro, customers can choose to request a response and leave their email, giving you a way to follow up directly when it matters.
Explore the demo →😠
Unhappy
The food was great, but we waited quite a while before anyone took our order. Could someone follow up with me?
Main restaurant · Today, 19:42😍
Loved it
A lovely meal and such a welcoming team.
Main restaurant · Today, 19:18😐
Neutral
A little noisy, but the food was good. Could you let me know when it's usually quieter?
Main restaurant · Today, 18:56Quick for the customer
A few taps. Useful feedback.
Scan the QR, tap one of five ratings, optionally say more and submit. Diners don't need an app or a FlashFeedback account.
Different jobs, complementary channels
Private feedback and public reviews
Public reviews help future customers judge a business. FlashFeedback helps you understand the current customer's experience through a direct, private channel.
It doesn't replace Google reviews or control what customers choose to publish elsewhere.
For independent restaurants, cafés and small groups
Start free.
Upgrade when you need more.
Free forever. No credit card required.
Start collecting private feedback with the Free plan. Explore the current Free, Growth and Pro options in FlashFeedback when you need more.
Get Started FreeA few practical questions
Restaurant feedback, made simple
Does the customer need to create an account?
No. Customers can scan, choose a rating and optionally comment without creating a FlashFeedback account.
Is the feedback public?
Feedback submitted through FlashFeedback is sent privately to the business. Any separate public review is the customer's choice; FlashFeedback doesn't control what they publish elsewhere.
Where should I put my restaurant feedback QR code?
Try tables, bill folders, counters, collection points, receipts or takeaway packaging. Choose a visible spot where customers have a natural moment to respond, then watch whether real feedback arrives.
Do I need special hardware?
No. Use printable signs, download your QR to add to your own materials or order available FlashFeedback stickers. Customers scan with their phone.
Is FlashFeedback a replacement for Google reviews?
No. Public reviews help people decide where to go. Private feedback helps you understand experiences and improve your restaurant. The two serve different purposes.
Start hearing what your customers really think
Create your free FlashFeedback account and get your restaurant QR ready.
Get Started FreeFree forever. No credit card required.