Most unhappy customers don’t complain — they just don’t come back.
FlashFeedback makes it easy to collect private, instant feedback with a QR code.
Setup in minutes.
One QR code. One tap. No awkward conversations.
1. Customer scans your QR code
2. They tap an emoji in seconds
😍 😊 😐 😠 😡
3. You see it instantly & privately
😊 Quick service😐 Wait time noted😡 Follow up today
THE FEEDBACK YOU DON’T HEAR IS THE RISK.
Some customers avoid complaining face-to-face.
Small issues can quietly cost repeat business.
Private feedback helps you fix things before they go public.
A SIMPLE WAY TO PROTECT YOUR REPUTATION.
QR feedback sign
Share one code anywhere customers can see it.
Emoji-first customer experience
Fast, friendly feedback without long forms.
Owner dashboard to view feedback in one place
See recent responses in a single private view.
PRIVATE DASHBOARD TO SEE WHAT YOUR CUSTOMERS ARE SAYING.
🙂
—/100
Overall customer mood (all feedback)
LIVE FAST. ZERO FUSS.
1. Create your account
2. Get your QR code
3. Start collecting private feedback
Setup in minutes.
PRIVATE FEEDBACK — NOT PUBLIC REVIEWS.
Private by default
Works on any phone
Fast setup
FLASHFEEDBACK
Create Your Free Account
Start collecting feedback in minutes
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FLASHFEEDBACK
Opening secure checkout
Taking you to Stripe to finish setting up your plan.
FLASHFEEDBACK
Welcome back 👋
Log in to see what your customers are saying.
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FLASHFEEDBACK
Create your account
Create your user account to join this team.
FLASHFEEDBACK
Reset your password
We’ll email you a secure reset link.
FLASHFEEDBACK
Choose a new password
FLASHFEEDBACK
You’re unsubscribed
You have been unsubscribed from new feedback alerts.
You can reactivate alerts anytime from your account settings.
Demo Mode - This is what your customers see!
Preview mode
Submissions here will not appear in your dashboard.
How was your experience?
Please rate your experience with us today
Preview mode: you can test this page safely. Submissions here are not saved, emailed, or counted as real feedback.
0 / 500
We’ll share this with the team so they can reply about your feedback.
Thank you for your feedback! 🎉
Your opinion helps us improve our service.
Powered by FLASHFEEDBACK
Get customer feedback like this for your business
What’s the status of this reply request?
Keep FlashFeedback up to date so your team knows what still needs attention.
FlashFeedback
Feedback
Private customer signal, grouped by mood, location, and time.
More filters
Mood score
--/100 :)
Based on selected feedback.
Responses
0
In this view.
Mood distribution
How customers are feeling
Last 30 days
Customer signal
Recent feedback (0)
Newest first.
First loop completeNice work. You have seen how customer feedback shows up here. Come back often to spot patterns, catch issues early, and keep the loop going.
Page 1 of 1
🙂
—/100
Overall customer mood (all feedback)
Locations
Manage the places customers can leave feedback and decide where Google review routing is active.
QR Codes
You’re almost live 🎉
Get your QR codes and place them where customers can see them. Then start receiving feedback!
QR code generated.
Step 2: Get your QR Codes:
QR code option completed.
Choose how you want to use your QR code.
Order printed stickers
QR stickers, delivered ready to use.
DIY for free
Print now or download the sign for digital use.
DIY for free
DIY options
Print your sign or download it for digital use. Both options are free.
Print
Print a sign you can place wherever customers are most likely to scan.
One larger signBest when you want one clear sign for a counter, wall, door or bill folder.
Download
Save the sign as an image to use digitally, email to your team, or print later.
PNG image fileBest for emails, screens, menus, social posts or sending to your team.
Step 3:Put your QR code where customers will see it
Place it somewhere visible, easy to scan, and close to the moment your customer has just experienced your service.
Want more public reviews too?Enable Google review routing so happy customers can be gently invited after they leave feedback.
Account Settings
Profile
Change password
Campaign measurement
Helps us understand how you found us and how you use FlashFeedback. This is optional and does not affect your account or feedback.
Campaign measurement: Checking…
App shortcut
Install FlashFeedback on this device for quicker dashboard access.
Plan
Team
Invite Admins to help manage feedback, locations, QR codes, and business settings.
Email alerts
Email me when feedback arrives without a reply request.
Email me when a customer asks the team to reply.
Business
Add FlashFeedback to your iPhone
Get quick access to your dashboard from your Home Screen, like an app.
1Tap the Share button in your browser.
2Choose Add to Home Screen.
3Confirm Add.
Customer comment
Choose your plan
Pick the plan that matches how many locations you want to manage.
Choose locations to deactivate
Need even more locations or team members? Contact us for Enterprise.
Privacy Policy
Last updated: 15 October 2026
Operator: FlashFeedback (independent creator)
Contact: contact@flashfeedback.co.uk
FlashFeedback helps businesses collect quick, private feedback from customers. This Privacy Policy explains what information we collect, how it’s used, and your rights under the UK GDPR and South Africa’s POPIA laws.
Information we collect: feedback ratings, optional comments or contact details, business account details, and limited technical data.
Use of information: to provide the service, improve performance, and contact users only if requested. We do not sell personal data. The optional sharing with Google for campaign measurement is described below.
Optional campaign measurement: if you select the separate checkbox during signup, we record the source, campaign and advertising click identifiers available on that page, then link them to your business's signup and later account activity. We do not recognise you across return visits. An unchecked box does not affect account creation. Browser delivery retries expire after 24 hours. Server journey and click identifiers are removed after 90 days by daily cleanup; business campaign dimensions remain for cohort reporting. Change your choice in Account Settings → Campaign measurement.
Google Ads signup measurement
Optional signup reporting. We use server-side Google Ads signup reporting for eligible new businesses. Only new signups with consent recorded under this disclosure covering Google sharing qualify; we do not upload historic signups under an older consent choice.
What is shared: if you arrive through a Google ad, choose optional campaign measurement and successfully create a genuine business account, we may send Google the advertising click identifier (GCLID), the signup completion time and an opaque conversion identifier, together with the Google Ads account and conversion-action identifiers needed to route the report. This lets Google associate the signup with the ad click and helps us measure which campaigns lead to completed signups. Internal and test businesses are excluded.
Limits: this signup report does not include customer or account-holder email addresses, names, phone numbers, feedback, postal addresses or IP addresses. We will not use Enhanced Conversions or use this integration to build remarketing audiences or request advertising personalisation. A click identifier can still relate to a person; omitting contact details does not make the report anonymous.
Your choice: signup remains available without campaign measurement. We respect Global Privacy Control and Do Not Track when collecting signup attribution. You can withdraw in Account Settings → Campaign measurement to remove your linked campaign information. Withdrawal also stops future and unsent signup reports. Withdrawal will not automatically remove a report already received by Google; contact contact@flashfeedback.co.uk for help with a data request.
Google account access for the reporting integration
Only the operator or an authorised administrator connects a Google account to manage FlashFeedback's own advertising measurement. Customers do not need to sign in with Google. When connected, the integration uses Google authorisation tokens to submit eligible signup reports and check their delivery diagnostics. Tokens and required account identifiers are held in protected server-side configuration; they are not placed in public code or customer-accessible pages. We do not use this integration to access Gmail, Google Drive or customers' Google account profiles.
The integration's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. To disconnect Google account access, the operator can revoke the integration in their Google Account connections and remove the stored server credentials. This administrator connection is separate from a business owner's campaign-measurement choice.
Reply requests: if you ask a business to reply, your email address is shared securely with that business’s authorised owners and Admins solely so they can respond to your feedback. Alert emails show only a masked address.
Legal basis: optional campaign measurement relies on your consent. Other service processing relies on the applicable contractual, legitimate-interest or consent basis under UK GDPR and POPIA.
Data storage: hosted securely on Supabase. Reply-request email addresses are erased 30 days after the request is resolved or 180 days after submission if it remains unresolved. Feedback may remain after the address is erased, and plan downgrades may hide older feedback without deleting it. Earlier deletion is available upon request.
Access: only the business owning the location can view feedback.
Your rights: access, correction, and deletion via contact@flashfeedback.co.uk.
Terms of Service
Last updated: 20 October 2025
Operator: FlashFeedback (independent creator)
Contact: contact@flashfeedback.co.uk
By using FlashFeedback, you agree to these Terms of Service. The platform allows businesses to collect voluntary customer feedback.
Business responsibilities: ensure lawful data handling; do not collect sensitive info in free-text fields.
Customer feedback: voluntary and may be anonymous; follow-up only if requested.
Account management: keep login details secure; misuse may lead to suspension.
Data ownership: businesses own their feedback; FlashFeedback owns the platform.
Liability: service provided “as is”; operator not liable for feedback content or downtime.
Jurisdiction: governed by South African and UK law.
